Recently we have sometimes had issues trying to contact people back due to outdated/missing Contact Info setting in-game. Please make sure to keep your contact info up-to-date so that we can get back to you or ask questions about feedback to better understand issues being reported. You can access the Contact Info setting with the /contactinfo command. Make sure your Discord username matches what you see at the bottom left of your Discord screen, and you can left-click your username to copy it and easily paste it into the game. Thanks!